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البحث في الأسئلة الشائعة
الكلمات الدالة:
أسئلة مكررة
هنا يمكنك العثور على الأسئلة الشائعة التي سيتم تحديثها بانتظام عند الاقتضاء. يرجى قراءتها لأنها تحتوي على معلومات مهمة يجب أن تكون على دراية بها إلى جانب القراءة الأساسية مثل أدلة المستخدم والعديد من الأشياء الرائعة الأخرى التي قد لا تكون على علم بها
    1. I registered but did not receive a confirmation email and cannot log in. Why?
    2. I've lost my username or password, what should I do?

      If you've forgotten your login (password or username), use the forgotten password feature provided on the Home page by submitting the email address we have for you on file. You should receive an email shortly after. Click on the link in the email then wait for the next email to retrieve your login details.

      If you receive an error when you add your email to the email field in the forgotten password area, then you are using an email we do not have on file for you. Please only use the email address we have on file for you. If your email has changed, you should notify us.

      IMPORTANT: If you do not receive an email from us within a few hours of using the lost password form, please be sure to check your junk or bulk email folder. If you still need assistance, please contact us.

    3. Can I rename my account?
    4. Can I or you delete my account?